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To wake up

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at the right time in the morning

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it is necessary for me
to use a vibrating wristband alarm.

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[wristband alarm vibrating]

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Then, when I get up, the first thing I do

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is to put on my hearing aids.

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And I switch them on.

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[ventilation whizzing]

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[engine starts]

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In my job as an educational audiologist
and hearing consultant nationwide

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I participate in a lot of different meetings.

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CENTRE FOR HEARING LOSS

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Which assistive listening systems I choose
to use depends on different things.

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For instance,
who else will be in the meeting?

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Will I be the only one with this need
or will there be others?

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The reverberations
and acoustics of the room.

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And where in the room will I be positioned
according to where everybody else is.

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[in Danish] Have you got
children ready to start school?

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[in Danish] Yes, a boy
with a moderate hearing loss.

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[in Danish] - Would be so kind to repeat?
- Yes. I have the audiogram right here.

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[in Danish] It is in the high frequency
that he is challenged.

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[in Danish] It is actually
the sounds F, S, and T

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that he does not master
in his pronunciation.

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At any meeting it is important
to also be able to lipread.

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So I preferably position myself
with my back towards the windows.

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[in Danish] He cannot hear the sounds
even with the hearing aids on.

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Every now and then it can be more convenient
to use public transport.

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When I do that, it can be really hard
to understand the messages

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from the loudspeakers.

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So I really do rely on the information

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I can get from the different screens
provided on the station.

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[indistinct message from the loudspeakers]

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Indeed also the screen on the train

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telling me when I will reach my destination
and I need to get off.

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[indistinct message from the loudspeakers]

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[in Danish] I will say good--
 [distorted sound]

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[distorted sound]

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[in Danish] Yes. Yes.

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[in Danish] It is pretty intense.
This is annoying...

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When this committee under the Danish
association of hard of hearing meets

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we use this very room,
because we know very well

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the acoustics here
and also the assistive listening system.

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Five of the participants here

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also rely very much
on the provided speech to text

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at this 3-hour long meeting
and it helps us concentrate much better.

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After any meeting
it is our responsibility to give feedback

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if we find something in the accessibility
that did not work

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as well as we had expected.

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And in this case
in the assistive listening system

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we found hissing. There was delay.

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There was distortion.

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[distorted in Danish] They inform
about users and what is new in the field.

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And one participant experienced
a loud feedback in the hearing aid

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when activating the microphone.

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[loud feedback]
[in Danish] We are pleased we managed

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to expand the range of competent people.

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[in Danish] So we are looking forward
to the cooperation.

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This causes confusion
throughout the meeting

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for all participants
both those hard of hearing

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as well as those with a typical hearing.

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Throughout Europe

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I have experienced these failures
for various reasons

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at different places several times.

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I am very confident now

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that it is more and more in use
to give this kind of feedback.

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And because of this feedback

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professional hearing engineers
can service these systems.

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It is important that life
is not just about work all the time.

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I am very fond of my big dog,
an Airedale terrier.

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And I so enjoy every day
that I have to take him out for his walks.

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And for that I use only my hearing aids.

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It is possible for me
to also meet the neighbours

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and have a chat.

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If I misunderstand something,
then I will need to ask for repetition

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or for clarification of course.

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[phone ringing]

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[in Danish] - Oh!
- Hi, what are you doing?

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[in Danish] We are looking at grandma!
We want to see grandma.

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I also have my three grandchildren.

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And of course, I cannot see them everyday

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but I do appreciate the new technology.

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Now it is possible for me
to stream sound from my iPhone

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to my hearing aids.

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This enables me to FaceTime with them.

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[in Danish] - There are swings on it, there.
- There are swings on it there.

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When in the European Federation
for Hard of Hearing

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we use online platforms
for our meetings, for instance Zoom

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they all provide
automatic speech recognition for that purpose.

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But unfortunately that is not very correct

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and it does cause some confusion
and many misunderstandings.

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And I am an old teacher of the deaf.

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So I know we must have
at least several receivers. 

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We should also...

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be able
to have more than one microphone

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because otherwise
we cannot include these kids.

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We much prefer to have
a live speech-to-text interpreter

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which is also possible.

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This is a much better quality, always.

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When watching live programs on television
it is sometimes possible

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to have them live texted. 

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To have live subtitles on them.

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But unfortunately
they appear with quite a delay

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and sometimes also out of sync. 

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Ahh. Did you notice this?

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What we like is to have subtitles

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that follow the speech
that appears in the program

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so that our brains do not have to split up
and work on two different tracks.

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[speaks indistinctly]
[loud sound from TV]

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[loud sound from TV]
[in Danish] What?

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[loud sound from TV]
- Can you turn that off so I can hear you?

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This is why the Live Text Access (LTA) project
is of great importance to us now

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so that we can have a higher quality
in the speech-to-text or subtitling services.

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As a hard-of-hearing person myself

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I base my life now
on use of audiological treatment.

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I use gadgets.

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I add on assistive listening systems.

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And I also use speech-to-text
from time to time.

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There are many options
and many choices to be made.

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And even though we have all these options,
there are still challenges in our lives.